Would you expect to walk into McDonald’s and go to place an order but… oh wait… she doesn’t know how to place an order? Or would you expect to go to the movie theatre only to realize that you have to wait 10-15 for your ticket because the person working at ticket booth does not know how to do their job?
It seems as though this school is overrun with work study students that do not know how to do their job. I work at the ASC as a tutor throughout the week and I would be SOO embarrassed if I did not know how to tutor in social sciences or in other words, do the job that is asked of me to do.
Library – inter-loan? Umm did you say inter-loan – hold on. (To so and so) do you know what the inter-loan books would be and where they would be? All the while I am thinking… Umm… wait, what!? You (not all library work students) work at the library and they are paying you -PAYING YOU- to check out books and you don’t know what an inter-loan library book is?
It’s freakin’ 10 weeks into the semester and SOME (not all) people at the service desk still do not know how to 1.) set up tables 2.) check to see if someone picked up a drop-off package 3.) to see if anything is reserved on AstraWeb 4.) know how to find a Club’s locker key (I actually had to tell someone what folder they looked in to find the color-coded key directory and what drawer the keys are found in). And those are just the things that I asked of, so there could be much much more that they don’t know how to do.
And the gym? “Umm… we loan out equipment? Oh you must mean pool equipment or no? Not pool equipment? So you are saying we loan out ____. Umm… if I knew where it was I would get it for you, but my boss isn’t here today so I wouldn’t know where to um get the um equipment that we can loan out.”
Come on guys – Bradford is a tiny tiny campus. Can’t we at least train out work study students before they come in to work? It reflects badly on the school, makes the 20% of student who are doing 80% of the things on campus waste their valuable time, and can only make the job of full-time employees here at the school much much more difficult. If the student is not doing the job, someone has to be, right?
October 31, 2007 at 11:24 pm
Agree with you 100 percent. Nice writing! So many students hold a poor work ethic, and scares me.
November 4, 2007 at 2:14 am
Scary. These people should be there to help you, not slow you down or frustrate you.
Have you spoken to “the powers that be”?
No sense in having incompetents in jobs that a. cost money b. frustrate the unsuspecting patrons.